Introduction

OyaNow, the Nigerian convenience and logistics technology company, has launched an upgraded AI-powered platform and a new digital payments feature called OyaNow Pay. The updates reflect the company's commitment to simplifying everyday services for individuals and businesses across Nigeria.

What Happened

Founded in Abuja in 2017, OyaNow has grown from a delivery-focused startup into a multi-service platform serving more than 50,000 customers in Abuja and Lagos. The latest release integrates artificial intelligence across customer service, operations, finance, dispatch and management intelligence, working behind the scenes to improve efficiency and decision-making. Alongside the platform upgrade, the company introduced OyaNow Pay, an integrated bill-payment and digital-convenience tool that lets users manage everyday payments alongside food, grocery, pharmacy and delivery services.

CEO Glory Monday emphasized that the transformation is about using better technology to deliver on the company's core promise: making life easier by solving real problems. The upgraded platform is now available to existing and new users in Abuja and Lagos.

Why This Matters

OyaNow's expansion reflects a broader trend of African tech companies embedding AI and integrated payments into everyday services to reduce friction and retain users. By combining AI-enhanced operations with a unified payment gateway, the platform aims to compete with standalone delivery apps and fintech services. For customers, this means fewer app switches, faster service coordination and a single trusted point for both convenience needs and digital transactions. The move also signals growing confidence in Nigeria's tech ecosystem, where companies are increasingly leveraging AI to scale operations and improve service reliability.

Key Takeaways

  • OyaNow unveiled an upgraded AI-powered platform and introduced OyaNow Pay, an integrated bill-payment feature.
  • The platform now serves over 50,000 customers across Abuja and Lagos.
  • Artificial intelligence is embedded in customer service, operations, finance and dispatch functions.
  • OyaNow Pay enables users to handle everyday payments without leaving the app.
  • The ecosystem includes food and drinks, groceries, pharmacy essentials, OyaGas, OyaServices and package delivery.
  • CEO Glory Monday stated the upgrades are designed to strengthen operations and deepen customer relationships.

Conclusion

OyaNow's latest upgrade and the introduction of OyaNow Pay represent a strategic step toward building a more connected, intelligent and convenient digital services platform in Nigeria. By combining AI-driven efficiency with a human-delivered service model, the company aims to deepen user trust and expand its reach. As the Nigerian tech landscape continues to evolve, OyaNow's approach highlights how AI and integrated payments can reshape everyday convenience for millions of users.